Being involved in a car accident is a disorienting experience. Whether it happens on the busy Ritchie Rd or a quiet street in Capitol Heights, knowing exactly what to do can protect your safety, your wallet, and your legal rights.
1. Ensure Safety First
Before anything else, check yourself and your passengers for injuries. If anyone is hurt, call 911 immediately. If the vehicles are movable and it's safe to do so, move them to the shoulder to prevent secondary accidents. Turn on your hazard lights immediately.
2. Call the Police
In Maryland, you must report accidents involving injury or death. However, even for minor "fender benders," having an official police report is invaluable for insurance claims. It provides an unbiased account of the incident.
3. Document Everything
While waiting for the police, use your smartphone. Take photos of:
- The damage to all vehicles involved (close-up and wide angles).
- The license plates of the other cars.
- The surrounding area (traffic signs, skid marks, weather conditions).
- The other driver's insurance card and license.
4. Exchange Information, But Don't Admit Fault
Exchange names, phone numbers, and insurance details with the other driver. Crucial Tip: Be polite, but do not apologize or say "it was my fault" at the scene. Determining fault is the job of the insurance companies and police, and a premature apology can be used against you later.
5. Contact a Certified Repair Shop
You have the right to choose where your car is repaired. Insurance companies might suggest their "preferred" shops, but you are not obligated to use them. At J Capitol Auto Body, we work with all insurance providers but work for you. We ensure your car is restored to pre-accident safety standards using proper OEM procedures.
Need a Tow?
If your car isn't drivable, tell the tow truck driver to take it to 1223 Ritchie Rd, Capitol Heights, MD 20743. We can accept your vehicle 24/7.